Payment, Shipment and Delivery.
Packages are dispatched on the same or next working day after payment of the (pre)invoice or by arrangement! EXPRESS - if you call us, the package is at your door within two working days - we dispatch before payment is visible. Postage for packages is €3.95, regardless of the value of the order. Parcels are delivered by the Slovenian Post. Free contactless collection at the warehouse location is also possible, by prior arrangement.
ORDER AND PAYMENT
You can order products via an online form, email or phone. If we do not answer the phone, we will call you back. Payment can only be made by bank transfer - we will send you a (pre-)invoice for payment once we have received your order. Goods can be dispatched before payment is visible, subject to agreement with you. The goods are the property of IBCparts.eu until payment is received.
IBCparts.eu has a minimum order of €13 (excluding postage). If the order amount is less than 13€, we are obliged to charge a handling fee of 5€.
All prices are in € and exclude VAT. We are not subject to VAT
Postage to Croatia is 7,90€.
Postage to other countries is €29.(Austria, Germany, Italy, Czech, Slovakia, France, Hungary, Nederlands, Greece, Belgium). The minimum order for other countries is 60€ (excluding postage).
All prices are in € and exclusive of VAT. Our company is not subject to VAT.
The results of our survey show that you are very satisfied with the offer and the service. Some of you have also expressed a wish to pay by card or cash on delivery, which we fully understand. In order to give you as much time as possible for advice and support, and to be available to you virtually at all times, we have organised our business in such a way as to minimise the time burden on us. As long as the experience is good for the very large majority of you and does not put you off ordering, the payment method will remain the same.